Privacy Policy for ToughGuardGear

Last Updated: December 30, 2025

Introduction

ToughGuardGear (“we,” “us,” or “our”) collects information about you when you use our online services, visit our website, toughguardgear.com, or interact with our text messaging service (collectively, the “Site”). This Privacy Policy describes the types of information we collect, how we may use and share that information, and the choices you have regarding your personal information.

BY USING THIS SITE, YOU AGREE TO BE BOUND BY THIS PRIVACY POLICY. IF YOU DO NOT AGREE WITH ANY OF THE TERMS, PLEASE DO NOT USE THIS SITE OR PROVIDE US WITH YOUR INFORMATION.

Personal Information We Collect

Information You Provide: We collect personal information you choose to provide, such as your name, email address, billing and shipping addresses, telephone number, payment details, and demographic information. This occurs when you:

  • Purchase products or create an account on the Site.
  • Subscribe to email newsletters or our text messaging service.
  • Communicate with customer service.
  • Submit product reviews or participate in surveys, contests, or promotions.

Information Automatically Collected: We automatically collect certain information about your device and how you use the Site, including your IP address, browser type, operating system, the pages you visit, and your browsing behavior. This information is collected using cookies and similar tracking technologies.

Information From Other Sources: We may obtain information about you from third-party sources like data brokers or social media sites, which could include contact information, interests, and demographic data.

How We May Use Your Personal Information

We use your information for the following purposes:

  • To Provide Products and Services: To process transactions, respond to inquiries, maintain your account, and fulfill your requests.
  • To Send Marketing Communications: To send you information about products, services, promotions, and events that may interest you. You may opt out as described below.
  • To Personalize Your Experience: To customize your experience on the Site and serve you targeted advertising.
  • To Improve Our Site and Services: To analyze Site usage and visitor behavior to enhance our offerings.
  • For Compliance and Safety: To protect our rights, prevent fraud, investigate illegal activity, and comply with legal obligations.

How We May Share Your Personal Information

We do not sell your personal information. However, we may share it with third parties for specific business purposes:

  • With Service Providers: We share information with partners who assist with payment processing, order shipping, customer communications, data analytics, and marketing.
  • With Third-Party Advertisers: We may share information collected via cookies for targeted advertising purposes.
  • For Legal Reasons: We may disclose information if required by law, to protect our rights, or to ensure the safety of our customers or the public.
  • Within Our Corporate Family: Information may be shared with our affiliated brands and companies.
  • In Business Transfers: Your information may be transferred in connection with a merger, sale of assets, or other corporate transaction.

Cookies and Tracking Technologies

We use cookies, pixels, and similar tools to collect information about your Site usage. These help us understand how visitors interact with our Site, personalize your experience, and manage our advertising. You can manage your cookie preferences through your browser settings.

Your Choices

  • Marketing Communications: You can opt out of marketing emails by clicking the “unsubscribe” link in any email. To stop text messages, reply “STOP” to any message.
  • Targeted Advertising: You can opt out of the processing of your personal information for targeted advertising through our cookie preference center on the Site.
  • Access and Updates: You can review and update your account information by logging into your account on toughguardgear.com.

Security and Data Retention

We implement reasonable security measures to protect your personal information. We retain your information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

Changes to This Policy

We may update this Privacy Policy from time to time. The “Last Updated” date at the top will reflect any changes. Your continued use of the Site after changes are posted constitutes your acceptance of the revised policy.

Contact Us

For questions about this Privacy Policy or our practices, please contact us through the customer service chat feature available on toughguardgear.com.